Automations that keep every conversation moving
Greet new contacts, nudge customers before WhatsApp's 24-hour window closes, route chats to the right person, and connect any app with webhooks.
Automations & routing, in detail
Welcome & quick messages
Send automatic messages on 20+ conditions: first message, keyword, inactivity, new or returning customer, tag, country, time of day and more.
24-hour window reminders
Automatically message contacts minutes before their free reply window closes.
Assignment rules
Route chats by agent rules, tags, time windows or round-robin, and keep a full history.
AI routing
AI reads the topic and transfers the chat to the right agent with a hand-off message.
Webhooks & n8n
Receive actions from n8n, Zapier or Make, send message events out, or hand replies to your own AI endpoint.
Developer API
REST endpoints for contacts, messages, templates, campaigns, flows, tags and more.
Your customers are on WhatsApp. Are you?
Start free, or let us walk you through WatiBot.